Privacy Policy

SECTION 1 - PERSONAL INFORMATION COLLECTION

When you make a purchase at our store, as part of the buying and selling process, we collect the personal information you provide us, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer's IP address, which provides us with information that helps us learn more about your browser and operating system.

Email Marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

SECTION 2 - CONSENT

How do we obtain your consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange a delivery, or return a purchase, we assume that you consent to our collection and use of this information for that specific purpose only.

If we request your personal information for a secondary reason, such as marketing, we will ask you directly for your express consent or give you the opportunity to say no.

How can you withdraw your consent?

If, after giving your consent, you change your mind, you can withdraw your consent at any time by contacting us at [contact@solyxo.com](mailto:contact@solyxo.com).

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Use.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products and services to you.

Your data is stored in Shopify's databases on a secure server protected by a firewall.

Payments:

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is stored only as long as necessary to complete your transaction. Once completed, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more information, you can read Shopify's Terms of Service or its Privacy Policy.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.

However, some third-party providers, such as payment gateways and other payment processors, have their own privacy policies regarding the information we must provide them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies to understand how they will handle your personal information.

In particular, some providers may be located in a jurisdiction different from yours or ours. If you decide to proceed with a transaction involving the services of a third-party provider, your information may be subject to the laws of the jurisdiction where the provider is located.

For example, if you are located in Canada and your transaction is processed by a payment gateway in the United States, your personal information used to complete the transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or by our website's Terms of Use.

Links:

When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and we encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry standards to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, it is encrypted using Secure Socket Layer technology (SSL) and stored with AES-256 encryption. Although no method of internet transmission or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional standards generally accepted in the industry.

Cookies:

Here is a list of the cookies we use. We have listed them here so you can choose whether to accept them or not:

_session_id, unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).
_shopify_visit, no data stored, lasts 30 minutes from the last visit, used by our website provider to count the number of visits.
_shopify_uniq, no data stored, expires at midnight (relative to the visitor) the next day, counts the number of visits to the store by a single customer.
cart, unique identifier, lasts 2 weeks, stores information about the contents of your shopping cart.
_secure_session_id, unique session identifier.
storefront_digest, unique identifier, indefinite if the store has a password, used to determine if the current visitor has access.

SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so we ask that you review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell you products.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, modify, or delete any personal information we have about you, file a complaint, or simply want more information, contact our Privacy Compliance Officer at [contact@solyxo.com](mailto:contact@solyxo.com).